Billdr ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Billdr mobile application and website at billdr.com.au.
Information We Collect
We collect the following types of information:
- Account information: Your email address and password when you create an account.
- App data: Job records, quotes, invoices, client names, and other information you enter into the app.
- Device information: Device type, operating system version, and app version for support and diagnostic purposes.
- Usage data: Anonymous usage patterns to help us improve the app.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Billdr app and services
- Sync your data across devices and keep it backed up
- Respond to your support requests
- Send important service-related communications (not marketing)
- Detect and prevent fraud or misuse
Data Storage and Security
Your data is stored securely using Supabase infrastructure. We use industry-standard encryption in transit (TLS) and at rest. We do not sell, rent, or trade your personal data to third parties.
Third-Party Services
Billdr uses the following third-party services that may process your data as part of delivering our service:
- Supabase – authentication and cloud data storage
- RevenueCat – subscription and in-app purchase management
- Apple App Store – app distribution and billing
Each of these providers has their own privacy policy governing how they handle data.
Your Data Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your account and associated data
- Export your data
To exercise any of these rights, contact us at support@billdr.com.au.
Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
Children's Privacy
Billdr is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or an in-app notice. Continued use of Billdr after changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@billdr.com.au.