Get help with Billdr. We're a small team in regional NSW and respond to every email.
Email us at hello@billdr.com.au — we aim to respond within 1–2 business days. Billdr is built by a small team in regional NSW, so you'll get a reply from a real person.
Go to Settings in Billdr and tap "Connect Stripe." If you don't have a Stripe account, you can create one for free at stripe.com — it takes about 10 minutes. Once connected, every invoice will automatically include a payment link.
Open the job, mark it Completed, then tap "Create Invoice." Your labour and materials costs carry across automatically. GST is calculated and the invoice generates as a PDF ready to send.
Yes — add your business name, ABN and contact details in Settings. These appear on every invoice and quote you generate.
Billdr calculates GST at 10% as a convenience. Always verify your invoices with your accountant before lodging BAS. Billdr is not a registered tax agent and its calculations should not be used as a substitute for professional tax advice.
Go to iPhone Settings → your name → Subscriptions → Billdr → Cancel Subscription. All billing is handled by Apple — we cannot process refunds directly. Contact Apple Support for billing disputes.
Cloud sync is a Billdr Pro feature. Ensure you're signed into the same Apple ID on both devices and that iCloud is enabled. If issues persist, email hello@billdr.com.au with your device details.
Contact hello@billdr.com.au and we can assist with data export requests.